SHL Training Services

Maximize Business Results with Training Services

We help you leverage the power of people intelligence by teaching you how to successfully apply the world’s best personality and ability assessments.

The World Standard for Certification Training

No service provider knows more than us about supporting organizations in finding and developing the right talent for success. Our courses are attended by more than 8,000 delegates a year across more than 50 countries.
Our courses are delivered by experienced HR practitioners and are based on internationally recognized standards.


Support for Your Business, During and After Training

Many of our programs make extensive use of e-learning as well as classroom settings and can be delivered in-house to help tailor the training more closely to your needs. Upon completing a course, delegates are provided access to our Training portal for resources and best-practice guidelines.

Our Course Offerings

Our Ability and Personality Assessment Courses can help you:

  • Become virtually self-sufficient in delivery of our assessments
  • Objectively measure employee ability
  • Assess a candidate’s personality and the potential impact on performance
  • Ensure a fair and lawful selection process• Relate assessment to competencies

Occupational Testing – Ability

Enables delegates to evaluate, select and administer the most appropriate ability tests (and interest inventories), as well as score and provide results.

Occupational Testing – Personality
Covers the use of personality questionnaires, specifically the SHL Occupational Personality Questionnaire (SHL OPQ), and enables delegates to become proficient in administering, interpreting and providing the results. A core focus is on how to relate the SHL OPQ to competencies.

Occupational Testing – Personality and Ability
This intensive course covers the use of both ability tests and personality questionnaires, specifically the SHL OPQ. It covers the whole process of implementation, from evaluation and selection to scoring and feedback, and relates assessment to competencies.

Our HR Skills Courses can help you:Our HR Skills Courses can help you:

  • Identify key competencies and relate them to job requirements and organizational success
  • Understand and quantify the benefits of Assessment Centers and learn how to run them effectively
  • Conduct objective interviewing
  • Measure current performance using a variety of methods including 360 or 180 reviews, workplace tests, or team-type analysis
  • Address development needs with plans that are effective, easy to implement and quantifiable

Assessor Training
Ideal for HR professionals and line managers who are to act as assessors or observers, this course provides practical and comprehensive training in the assessment of a range of simulation exercises— including role play, group and intray—and develops skills that are applicable to a wide range of exercises and competencies.

Assessment and Development Center Design
Designed for those who wish to become self-sufficient in the design and implementation of Assessment and Development Centers, this hands-on program provides a comprehensive overview of the key issues involved in managing design and implementation.

Competency Based Interviewing
Ideal for HR specialists and experienced line managers who need to gain practical experience on how to effectively apply Competency-Based Interviewing (CBI) in their organizations, or senior executives involved in the final stages of the selection process and looking to enhance their skills.

Competency Design and Job Analysis
Suitable for those involved in defining the critical success factors for roles and in the assessment of people for recruitment and development. Helps ensure competencies are accurately defined and reflect the organization’s objectives through training in systematic job analysis techniques (Card Sorts, Repertory Grid, Critical Incidents and Visionary Interviewing) and data integration.

360 Feedback
Ideal for HR or Learning and Development professionals considering implementing, facilitating or coaching a 360-degree process. Also for those looking to review and validate their organization’s current processes against best practice.

The highly practical half-day workshops are designed to build on core assessment training. They provide users with relevant assessment tools practice, helping them integrate assessment into their organization’s talent management processes.

For example, our Workshops can help you:

  • Use personality assessment to build effective teams and development plansUse personality assessment to build effective teams and development plans
  • Develop leadership teams
  • Unleash leadership potentials

Request More Information

All courses are delivered by experienced HR practitioners with local assessment knowledge; specific content will vary in accordance with local regulations. For specific information on each course, contact us.

© 2019 SHL and/or its affiliates. All rights reserved.

© 2019 SHL and/or its affiliates. All rights reserved.